Cookie Policy
1. Introduction and Scope
Text Request LLC (“Text Request”) offers communication services to business customers. This Cookie Notice describes Text Request’s use of cookies when you use this website https://www.textrequest.com or when you register to use our services.
2. Cookies
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users and identify any potential misuse of our website or services.
Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
3. Consent to use cookies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.
You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the Manage Cookies icon at the bottom of the homepage on our site.
We currently do not respond to a web browser’s Do-Not-Track signals.
4. Our use of cookies
The table below provides more information about the cookies we use and why:
Cookies we use | Name | Purpose |
| personalization_id | Used for advertising and remarketing purposes. |
Bing.com
| MSPTC, MUID | Used for advertising, and to track conversions to determine ad effectiveness. |
| sb | Used for advertising and remarketing purposes. |
Wistia
| __hstc, _tt_enable_cookie, _ttp, _uetvid, _cb_anonymous_id, _cb_group_id, cb_user_id | Used for tracking individual video views on our www site. |
MNTN
| Guid, rt, tt | Used for advertising, and to track conversions to determine ad effectiveness. |
G2
| __cf_bm | Used for advertising, and to track conversions to determine ad effectiveness. |
Clarity
| CLID, MUID | We use Clarity for user input tracking and generating heatmaps of each of our pages. |
Userlane | userlane-app-session-dwxo7 | Used only in app.textrequest.com (not the public www site). Used to gather metrics, usage, and behavior. The information gathered can be traced back to an individual user. |
5. Contact us
Please contact us at privacy@textrequest.com if you have any questions about this Cookie Notice or the information we hold about you.
6. Changes to this Cookie Notice
We may change this Cookie Notice from time to time. We will notify you of any material changes to this Cookie Notice and provide the opportunity to opt-out of having your personal information used for new purposes.