The integration will enable users of the Microsoft Dynamics 365 Sales platform to send and record text messages through Dynamics.
Text messaging is perhaps the most effective channel for connecting with sales prospects. Now with this integration, sales teams using Dynamics and Text Request can text with those prospects and other contacts using their office phone numbers, directly from Dynamics.
Integration features include:
Sync contacts: All contacts added to Microsoft Dynamics will flow into Text Request in real-time.
Sync messages: Any text sent or received through Text Request will show up in that contact’s activity history in Dynamics.
Text directly from Dynamics: Texts can be sent through Dynamics using Text Request’s Chrome browser extension (also works with other browsers, such as Edge).
Boost efficiency: The Dynamics integration makes communication with customers more streamlined by text-enabling the sales process, speeding up response times and sales cycles.
Improve visibility: Teams and managers enjoy greater visibility as text history is logged into individual contact records.
For more details, view textrequest.com/integrations/microsoft-dynamics