REVIEW MANAGEMENT
Get more reviews. Win more customers.
Manage online reviews for Google, Facebook, and private feedback. Request, track, and respond to customer reviews to improve your reputation and your revenue.
REVIEW MANAGEMENT
Get more reviews. Win more customers.
Manage online reviews for Google, Facebook, and private feedback. Request, track, and respond to customer reviews to improve your reputation and your revenue.
How Review Management Works
Connect your online review profiles, text review links to customers, and manage reviews all in one place.
Request, track, and respond to customer reviews.
Connect Your Pages.
Connect your Google Business listing or Facebook to start collecting reviews. All reviews will be visible inside of Text Request. Have multiple locations? Connect multiple pages.Create Review Campaigns.
Choose which platforms you want to earn reviews for. Create "campaigns" for to create your review links, automated reminders, and thank you texts.Request and Track.
Add your custom review links to messages to request reviews. Watch every new review that comes in, and track individual review requests.Respond Directly.
Respond to customer reviews straight from Text Request, and have your responses show on Google, so future customers can see you’re great to work with.Manage Multiple Locations.
Connect each location's Google Business page or Facebook page, so you can earn more online reviews across all locations.Why Review Management
Customer reviews are your biggest sales and marketing asset. Text Request helps you get more reviews with ease, so you can win more customers with less effort.
Turn online reviews into a revenue engine.
Get More Reviews.
Text messages average a 50% click-through rate, giving you the most effective channel to request and receive reviews.Rank Higher.
Customer reviews dictate where you rank in Google searches. More reviews equals more sales opportunities.Handle Negative Feedback.
Unhappy customers are encouraged to send feedback directly to you, so you can address their concerns privately.Build Customer Loyalty.
Strengthen customer relationships, increase sales and referrals, and beat your competitors.Texting Features for Reviews
Review management software designed around texting for online reviews, and anything else you’d want to text for.
Messaging for online reviews and more.
Mass Texting.
Add review links to BCC group messages anytime you want to get more reviews.Team-Focused Dashboard.
Manage reviews across business locations. See which employees are earning the most, or tag-team your request and response efforts.Message Templates.
Keep communications consistent across employees and locations. Type your message once, save it as a template, use it forever.Mobile Apps.
Text for reviews and day-to-day conversations wherever work takes you. Made for iOS and Android.START REVIEW MANAGEMENT
Boost your reviews. Boost your revenue.
“
The average local business has 39 Google reviews—but with Text Request’s help, our average number of reviews has reached 170 per store.”
Matt Casady, Marketing Manager
STOR-N-LOCK