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Link Sharing: Track Clicks and Drive Action
Want to track URL click-rates across your texts, so you can learn which messages get the most bites?
Our Link Sharing feature makes it possible!
Link Sharing Mini Guide
Link Sharing makes it possible to shorten and attach URL addresses to your texts, so contacts can immediately visit the link you send.
You can then monitor total and unique click-rates across your texts to learn which messages are driving the most action.
To add Link Sharing to a message:
Click Compose Message
Enter the contact or number you’d like to text
Type your message
Select the Link Sharing icon (chain links)
Paste the URL you want to share
Click the Insert URL button
Once you add the link to an individual or group message, you can track interaction with it.
To track a link in an individual message, select the message. Then select the link button to see the number of times your recipient interacted with it.
To track a link in a group message, select Group Message Analytics, then scroll to the Link Tracking section. From there you can track total clicks, unique clicks, and click rates.
Read our in-depth Link Sharing guide here.
Link Sharing in Action
NeighborImpact serves economically disadvantaged residents in Oregon. Their nonprofit offers several different types of workshops to clients, and they like to keep a pulse on which ones clients are most excited about.
Link Sharing makes it possible to track clicks on their texted workshop URLs, so their team can gauge which workshops they need to continue.
Read the full NeighborImpact case study here.
