SMS for Profits: How to Make Money Texting

Businesses text for all sorts of reasons—customers want it, it’s more convenient, it’s the only way you can reach some people.

Texting also gives you a leg up for increasing revenue. Here are three ways to do it.

1. The Entire Sales Cycle

From lead generation to scheduling, closing sales to sending promotions.

90% of people want to text with businesses for sales and service, and that’s a huge asset for you. Start with Keywords that enable customers to opt into info or deals, and promote them wherever you market—like “Text BOOK to 423-218-0111 to schedule your service.”

You probably spend a lot of time and money driving people to your website, but what happens next? SMS Chat helps you start more text conversations from your site. It’s a great customer experience, and gives you their cell phone number so you can follow up later.

From there, you can text back and forth to schedule services or close the deal. Most consumers love this. And then there’s trusty old SMS marketing. Whenever you need a boost—monthly or seasonally, for example—text your past customers or leads to start new sales conversations.

2. Payments and Collections

Speed up cash flow, reduce receivables outstanding.

Collecting money is probably the most important part of making money, and texting can help. The two most popular options are:

Sending PDF invoices and payment reminders
Transacting payments through SMS

The first is very easy and effective, since the #1 reason people don’t pay is because they simply forgot. The second is powerful once you’ve set it up—you can actually connect Text Request to your bank account and process transactions through SMS in real-time.

It’s likely you have customers with an overdue balance, expired credit card, or outstanding invoice. Texting for payments helps you collect the money you’re owed faster, so you can run a more profitable business.

3. Google Reviews

More reviews = more customers.

The easiest way to get new customers is to ask your existing customers for online reviews, particularly for Google reviews. These dictate how many people find your business in search results, and whether they choose to work with you.

Here’s how to use our review management tool to get more reviews: