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User Merge Fields Mini Guide Merge Fields in Action
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User Merge Fields: Instantly Add Your Information to Texts

Merge fields can now automatically add your user information to texts. Here's how.

Text Request user merge fields

User Merge Fields Mini Guide

User merge fields add information from your profile, including your first name, last name, and email address, to your text messages.

To add a user merge field to your text:

  1. Click Compose Message

  2. Add a Contact you want to message

  3. Click the [ ] icon

  4. Select My details

  5. Click the user merge field(s) you want to add to your message

Read our in-depth merge fields guide here.

Merge Fields in Action

Ooltewah Veterinary Hospital created Templates for their appointment confirmations and customized them with Merge Fields. Pet owners pay more attention to messages when they see their and their pet’s name.

Capturing customers’ attention like this helps Ooltewah Veterinary Hospital schedule more appointments faster.

Read Ooltewah Veterinary Hospital's full case study here.

We’ve created Templates for our appointment confirmations and have slowly started customizing them with Merge Fields. Pet owners pay more attention to messages when they see their and their pet’s name.”
Karla Woods, Co-owner
Ooltewah Veterinary Hospital

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